This service allows ward staff to schedule a visit for a patient. Allowing face to face visits for visitors who are unable to visit in person.
It includes an Administration panel which provides self-service functionality for adding new Trusts, Hospitals, and Wards.
Please read our separate Development Guide.
- Ward staff makes contact with a visitor of a patient
- A date and time is agreed and the ward staff schedules the visit
- The visitor is sent a text message and/or email notification confirming the date and time of the visit
- Ward staff can see a list of visits booked for patients on their ward
- At the time of a visit, the ward staff will see a reminder of the visit details
- The ward staff prepares the patient to start the visit
- A text message and/or email notification with a unique link is sent to the visitor to join the visit
- The ward staff waits for the visitor to join, and checks some basic details before handing over to the patient
- The visitor will receive a text message and/or email with a unique link
- Following the link will prompt the visitor to enter their name
- The visitor confirms the information of the patient with the ward staff
- The visitor can now communicate face to face through the service with the patient
The web application is built using Next.js with Microsoft SQL Server and hosted on Azure.
To notify visitors via text message and/or email, it uses GOV.UK Notify which is used widely by central government, local authorities and the NHS.
To enable video call capabilities, a video provider is used. The following providers are currently supported:
For error monitoring and logging, DataDog and Sentry is used.
Please take a look at our separate Contributing Guide.
- Runbook - documentation for setting up the service and other tasks.
- Glossary - types of users, vocabulary used in copy and descriptions of the intent for each page.
- Luke Morton - CTO at Made Tech ([email protected])
- Jessica Nichols - Delivery Manager at Made Tech ([email protected])
- Antony O'Neill - Lead Software Engineer at Made Tech ([email protected])
- Tom Davies - Senior Software Engineer at Made Tech ([email protected])
- Jiv Dhaliwal - Senior Software Engineer at Made Tech ([email protected])
- Daniel Burnley - Senior Software Engineer at Made Tech ([email protected])
- Steve Knight - Senior Software Engineer at Made Tech ([email protected])
- George Schena - Software Engineer at Made Tech ([email protected])
- Wen Ting Wang - Software Engineer at Made Tech ([email protected])
- Joshua-Luke Bevan - Software Engineer at Made Tech ([email protected])
- Stephen Thomson - Senior Software Engineer at Made Tech ([email protected])
- Neil Kidd - Lead Software Engineer at Made Tech ([email protected])
- Stu Mackellar - Lead Software Engineer at Made Tech ([email protected])
- Robert Marshall - Senior Software Engineer at Made Tech ([email protected])
- Shaun Wild - Software Engineer at Made Tech ([email protected])
- Pete Craven - Lead Software Engineer at Made Tech ([email protected])
- John Nicholas - Senior Software Engineer at Made Tech ([email protected])
- Azlina Yeo -Academy Engineer at Made Tech ([email protected])
- Richard Pentecost - Academy Engineer at Made Tech ([email protected])
- Faissal Bensefia - Full Stack Engineer at Made Tech ([email protected])
- Miranda Hawkes - Senior Engineer at Made Tech ([email protected])
- Joe Roberts - Software Engineer at Made Tech ([email protected])
- Paulo Lanção - Lead Engineer at Made Tech ([email protected])
- James McDowall - Delivery Manager at Made Tech ([email protected])
- Derek Aning - Junior Delivery Manager at Made Tech ([email protected])
- David Watkin - Lead Software Engineer at Made Tech ([email protected])