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Agents - Introduce agent system app (#2459)
#### Summary Introduce Agents System app #### Work Item(s) Fixes [AB#559557](https://dynamicssmb2.visualstudio.com/1fcb79e7-ab07-432a-a3c6-6cf5a88ba4a5/_workitems/edit/559557)
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75 changes: 75 additions & 0 deletions
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src/System Application/App/Agent/Interaction/AgentMessage.Codeunit.al
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// ------------------------------------------------------------------------------------------------ | ||
// Copyright (c) Microsoft Corporation. All rights reserved. | ||
// Licensed under the MIT License. See License.txt in the project root for license information. | ||
// ------------------------------------------------------------------------------------------------ | ||
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namespace System.Agents; | ||
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codeunit 4307 "Agent Message" | ||
{ | ||
InherentEntitlements = X; | ||
InherentPermissions = X; | ||
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/// <summary> | ||
/// Get the message text for the given agent task message. | ||
/// </summary> | ||
/// <param name="AgentTaskMessage">Agent task message.</param> | ||
/// <returns>The body of the agent task message.</returns> | ||
[Scope('OnPrem')] | ||
procedure GetText(var AgentTaskMessage: Record "Agent Task Message"): Text | ||
var | ||
AgentMessageImpl: Codeunit "Agent Message Impl."; | ||
begin | ||
exit(AgentMessageImpl.GetMessageText(AgentTaskMessage)); | ||
end; | ||
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/// <summary> | ||
/// Updates the message text. | ||
/// </summary> | ||
/// <param name="AgentTaskMessage">The message record to update.</param> | ||
/// <param name="NewMessageText">New message text to set.</param> | ||
[Scope('OnPrem')] | ||
procedure UpdateText(var AgentTaskMessage: Record "Agent Task Message"; NewMessageText: Text) | ||
var | ||
AgentMessageImpl: Codeunit "Agent Message Impl."; | ||
begin | ||
AgentMessageImpl.UpdateText(AgentTaskMessage, NewMessageText); | ||
end; | ||
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/// <summary> | ||
/// Check if it is possible to edit the message. | ||
/// </summary> | ||
/// <param name="AgentTaskMessage">Agent task message to verify.</param> | ||
/// <returns>If it is possible to change the message.</returns> | ||
[Scope('OnPrem')] | ||
procedure IsEditable(var AgentTaskMessage: Record "Agent Task Message"): Boolean | ||
var | ||
AgentMessageImpl: Codeunit "Agent Message Impl."; | ||
begin | ||
exit(AgentMessageImpl.IsMessageEditable(AgentTaskMessage)); | ||
end; | ||
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/// <summary> | ||
/// Sets the message status to sent. | ||
/// </summary> | ||
/// <param name="AgentTaskMessage">Agent task message to update status.</param> | ||
[Scope('OnPrem')] | ||
procedure SetStatusToSent(var AgentTaskMessage: Record "Agent Task Message") | ||
var | ||
AgentMessageImpl: Codeunit "Agent Message Impl."; | ||
begin | ||
AgentMessageImpl.SetStatusToSent(AgentTaskMessage); | ||
end; | ||
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/// <summary> | ||
/// Downloads the attachments for a specific message. | ||
/// </summary> | ||
/// <param name="AgentTaskMessage">Message to download attachments for.</param> | ||
[Scope('OnPrem')] | ||
procedure DownloadAttachments(var AgentTaskMessage: Record "Agent Task Message") | ||
var | ||
AgentMessageImpl: Codeunit "Agent Message Impl."; | ||
begin | ||
AgentMessageImpl.DownloadAttachments(AgentTaskMessage); | ||
end; | ||
} |
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src/System Application/App/Agent/Interaction/AgentMessageImpl.Codeunit.al
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// ------------------------------------------------------------------------------------------------ | ||
// Copyright (c) Microsoft Corporation. All rights reserved. | ||
// Licensed under the MIT License. See License.txt in the project root for license information. | ||
// ------------------------------------------------------------------------------------------------ | ||
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namespace System.Agents; | ||
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codeunit 4308 "Agent Message Impl." | ||
{ | ||
Access = Internal; | ||
InherentEntitlements = X; | ||
InherentPermissions = X; | ||
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procedure GetMessageText(var AgentTaskMessage: Record "Agent Task Message"): Text | ||
var | ||
AgentTaskImpl: Codeunit "Agent Task Impl."; | ||
ContentInStream: InStream; | ||
ContentText: Text; | ||
begin | ||
AgentTaskMessage.CalcFields(Content); | ||
AgentTaskMessage.Content.CreateInStream(ContentInStream, AgentTaskImpl.GetDefaultEncoding()); | ||
ContentInStream.Read(ContentText); | ||
exit(ContentText); | ||
end; | ||
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procedure UpdateText(var AgentTaskMessage: Record "Agent Task Message"; NewMessageText: Text) | ||
var | ||
AgentTaskImpl: Codeunit "Agent Task Impl."; | ||
ContentOutStream: OutStream; | ||
begin | ||
Clear(AgentTaskMessage.Content); | ||
AgentTaskMessage.Content.CreateOutStream(ContentOutStream, AgentTaskImpl.GetDefaultEncoding()); | ||
ContentOutStream.Write(NewMessageText); | ||
AgentTaskMessage.Modify(true); | ||
end; | ||
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procedure IsMessageEditable(var AgentTaskMessage: Record "Agent Task Message"): Boolean | ||
begin | ||
if AgentTaskMessage.Type <> AgentTaskMessage.Type::Output then | ||
exit(false); | ||
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exit(AgentTaskMessage.Status = AgentTaskMessage.Status::Draft); | ||
end; | ||
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procedure SetStatusToSent(var AgentTaskMessage: Record "Agent Task Message") | ||
begin | ||
UpdateAgentTaskMessageStatus(AgentTaskMessage, AgentTaskMessage.Status::Sent); | ||
end; | ||
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procedure DownloadAttachments(var AgentTaskMessage: Record "Agent Task Message") | ||
var | ||
AgentTaskFile: Record "Agent Task File"; | ||
AgentTaskMessageAttachment: Record "Agent Task Message Attachment"; | ||
AgentTaskImpl: Codeunit "Agent Task Impl."; | ||
InStream: InStream; | ||
FileName: Text; | ||
DownloadDialogTitleLbl: Label 'Download Email Attachment'; | ||
begin | ||
AgentTaskMessageAttachment.SetRange("Task ID", AgentTaskMessage."Task ID"); | ||
AgentTaskMessageAttachment.SetRange("Message ID", AgentTaskMessage.ID); | ||
if not AgentTaskMessageAttachment.FindSet() then | ||
exit; | ||
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repeat | ||
if not AgentTaskFile.Get(AgentTaskMessageAttachment."Task ID", AgentTaskMessageAttachment."File ID") then | ||
exit; | ||
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FileName := AgentTaskFile."File Name"; | ||
AgentTaskFile.CalcFields(Content); | ||
AgentTaskFile.Content.CreateInStream(InStream, AgentTaskImpl.GetDefaultEncoding()); | ||
File.DownloadFromStream(InStream, DownloadDialogTitleLbl, '', '', FileName); | ||
until AgentTaskMessageAttachment.Next() = 0; | ||
end; | ||
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procedure UpdateAgentTaskMessageStatus(var AgentTaskMessage: Record "Agent Task Message"; Status: Option) | ||
begin | ||
AgentTaskMessage.Status := Status; | ||
AgentTaskMessage.Modify(true); | ||
end; | ||
} |
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src/System Application/App/Agent/Interaction/AgentTask.Codeunit.al
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// ------------------------------------------------------------------------------------------------ | ||
// Copyright (c) Microsoft Corporation. All rights reserved. | ||
// Licensed under the MIT License. See License.txt in the project root for license information. | ||
// ------------------------------------------------------------------------------------------------ | ||
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namespace System.Agents; | ||
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codeunit 4303 "Agent Task" | ||
{ | ||
InherentEntitlements = X; | ||
InherentPermissions = X; | ||
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/// <summary> | ||
/// Check if a task exists for the given agent user and conversation | ||
/// </summary> | ||
/// <param name="AgentUserSecurityID">The user security ID of the agent.</param> | ||
/// <param name="ConversationId">The conversation ID to check.</param> | ||
/// <returns>True if task exists, false if not.</returns> | ||
[Scope('OnPrem')] | ||
procedure TaskExists(AgentUserSecurityId: Guid; ConversationId: Text): Boolean | ||
var | ||
AgentTaskImpl: Codeunit "Agent Task Impl."; | ||
begin | ||
exit(AgentTaskImpl.TaskExists(AgentUserSecurityId, ConversationId)); | ||
end; | ||
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/// <summary> | ||
/// Create a new task message for the given agent user and conversation. | ||
/// If task does not exist, it will be created. | ||
/// </summary> | ||
/// <param name="From">Specifies from address.</param> | ||
/// <param name="MessageText">The message text for the task.</param> | ||
/// <param name="CurrentAgentTask">Current Agent Task to which the message will be added.</param> | ||
[Scope('OnPrem')] | ||
procedure CreateTaskMessage(From: Text[250]; MessageText: Text; ExternalMessageId: Text[2048]; var CurrentAgentTask: Record "Agent Task") | ||
var | ||
AgentTaskImpl: Codeunit "Agent Task Impl."; | ||
begin | ||
AgentTaskImpl.CreateTaskMessage(From, MessageText, ExternalMessageId, CurrentAgentTask); | ||
end; | ||
} |
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