The OneConsultation Documentation site provides access to all of the platform documentation you will need to successfully setup, configure and use OneConsultation. It is designed for you, the technical implementer, service owner, or end user.
For more general and non-technical information about the problems that OneConsultation solves and how it can add value to your organisation, visit our OneConsultation site.
To check the status of OneConsultation at any time, or to review scheduled maintenance or known incidents, please visit and bookmark our status page: status.oneconsultation.net
Advice on how to make sure your video consultation is a success.
Ensure the browser on your device is suitable for use with OneConsultation
Quick fixes for common problems with video consultations
Advice on how to make sure your video consultation is a success.
If you're using OneConsultation with Microsoft Teams, you'll need to follow this quick setup process before you use OneConsultation for the first time.
Supported browsers that can be used by end-users for video consultation.
Quick fixes for common problems with video consultations
Answers to some FAQs on OneConsultation.
About OneConsultation, the problems it solves and how it integrates with your existing systems.
How the setup and on-boarding process works, from first contact to fully-running service.
An outline of the additional setup steps required to enable recordings in OneConsultation
Everything you need about what data is stored where, and how OneConsultation is built for scale.
A deep dive into how the authentication process in OneConsultation works.
Information about supported environments and clients that can be used with OneConsultation.
Supported browsers that can be used by end-users for video consultation.
Guidance for planned future capabilities
Some practical advice for getting the most out of your OneConsultation pilot and onging usage.
Answers to some FAQs on OneConsultation.