Ohmysupport

Missing helpdesk engine for Rails apps

Usage

TBD

Installation

Add this line to your application's Gemfile:

gem 'ohmysupport'

And then execute:

$ bundle install

rails ohmysupport:install:migrations

Seed some categories for support tickets and articles in knowledge base

Ohmysupport::Category.create!(name: 'Platform', description: 'Everything related to the functionality of application')
Ohmysupport::Category.create!(name: 'Billing', description: 'Payments and refunds')
Ohmysupport::Category.create!(name: 'VPN connection', description: 'Connectivity related issues')

TODO:

• Create ticket on incoming mail
• Decouple engine from devise dependencies
• Cover with specs
• Fully use I18n
• I18n rake specs
• Make a demo app

Contributing

TBD

License

The gem is available as open source under the terms of the MIT License.