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GITBOOK-1089: Documentation for Pending Contributions
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1 change: 1 addition & 0 deletions SUMMARY.md
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Expand Up @@ -113,6 +113,7 @@
* [Bank Transfers](fiscal-hosts/receiving-money/bank-transfers.md)
* [Credit Card](fiscal-hosts/receiving-money/credit-card.md)
* [Add Funds Manually](fiscal-hosts/receiving-money/add-funds-manually.md)
* [Pending Contributions](fiscal-hosts/receiving-money/pending-contributions.md)
* [Payouts](fiscal-hosts/payouts/README.md)
* [Virtual Card Settings](fiscal-hosts/payouts/virtual-cards.md)
* [Payouts with PayPal](fiscal-hosts/payouts/payouts-with-paypal.md)
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30 changes: 15 additions & 15 deletions about/terminology.md
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Expand Up @@ -12,31 +12,31 @@ People are _individuals_. **They can form** _entities_ inside Open Collective, l

## Entities & structure

![](<../.gitbook/assets/2 (4) (1) (1) (1) (1).png>)
![](<../.gitbook/assets/2 (4) (1) (1).png>)

### Individuals ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (8).png>)
### Individuals ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (10).png>)

Human beings with names. An individual signs up to Open Collective with their email address. An individual can take on different roles throughout the platform.

### Organizations ![](<../.gitbook/assets/about\_terminology\_organization\_2019-07-09 (1) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1) (1) (1).png>)
### Organizations ![](<../.gitbook/assets/about\_terminology\_organization\_2019-07-09 (1) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1).png>)

An [Organization](../financial-contributors/organizations/) represents a company or legal entity in the world, with a shared identity, bank account, credit card, and resources. This is often how Sponsors engage on the platform.

#### Organization Admins ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (4).png>)
#### Organization Admins ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1).png>)

Individual(s) who create and/or manage the Organization profile. They have rights to edit the settings of the Organization, set up financial contributions to Collectives, and set up gift cards, among other things.

**Funds**

A [Fund](../financial-contributors/organizations/funds.md), with a capital F, (as opposed to a [Collective](terminology.md#collectives)) is a streamlined, single-payer process for supporters. A **Fund** is likely less interested in the 'social' & crowdfunding aspects of fundraising. This type of account will have a more simplified version of our dashboard for those who don't want all the extra features that group-organizing benefits from.

### Fiscal Hosts ![](<../.gitbook/assets/fiscal-host (2) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1) (3).png>)
### Fiscal Hosts ![](<../.gitbook/assets/fiscal-host (2) (2) (2) (2) (2) (2) (2) (2) (1) (1) (3).png>)

A [Fiscal Host](../fiscal-hosts/fiscal-hosts.md) is a type of Organization.

Fiscal hosting enables Collectives to transact financially without needing to legally incorporate. A fiscal host is a legal company or individual who holds a Collective’s funds in their bank account and can generate invoices and receipts for Financial Contributors. You can think of a fiscal host as an umbrella organization for the Collectives in it.

#### **Fiscal Host Admin** ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (3).png>)
#### **Fiscal Host Admin** ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (4).png>)

Individual(s) who create and/or manage the Fiscal Host is responsible for approving new Collectives who want to join the host and paying out expenses approved by Collective admins.

Expand All @@ -46,11 +46,11 @@ Fiscal Host admins want tools and workflows to easily manage their tasks (paying

The primary entity most representative of the basis of our platform. A Collective represents a project or group that has a mission or purpose in the world, which they raise and spend funds transparently to achieve.

#### Core Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (15).png>)
#### Core Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (17).png>)

Individuals who are major contributors and represent the Collective with their face on the Collective page as part of the team.

#### Collective Admins ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (7).png>)
#### Collective Admins ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (11).png>)

A type of Core Contributor with additional permissions, so they can edit the Collective, change settings, approve expenses, make financial contributions to other Collectives, and receive messages from people trying to contact the Collective.

Expand All @@ -60,7 +60,7 @@ Core Contributors want to make their communities sustainable financially, so rec

Someone in charge of the financial records for the Collective. They have read access to all financial information (receipts, invoices, etc) bot not write access (they can't approve or pay expenses).

#### Event Attendee![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (14).png>)
#### Event Attendee![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (9).png>)

Individuals who register to attend a Collective's event. They often arrive through a direct link provided by the event organizers. They want a smooth, hassle-free experience, clear information about the event, and ideally a pathway to stay in touch or become contributors.

Expand All @@ -82,17 +82,17 @@ Learn more about Independent Collectives [here](broken-reference).&#x20;

> The word we will use for "someone who contributes to a project" is "contributor". The buttons on tiers will say "contribute".
![](<../.gitbook/assets/7 (2) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1) (2).png>)
![](<../.gitbook/assets/7 (2) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (2).png>)

## Financial Contributors

### **Organizational Financial Contributor** ![](<../.gitbook/assets/about\_terminology\_organization\_2019-07-09 (1) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1) (2).png>)
### **Organizational Financial Contributor** ![](<../.gitbook/assets/about\_terminology\_organization\_2019-07-09 (1) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1).png>)

A company that supports a Collective financially, often at a higher tier. This is often called sponsorship in practice but can go by other names depending on the Collective's context, such as base supporters, members, etc.

Sponsors often represent companies with accounting and reporting needs. They may want brand exposure, access to or goodwill from a community, tangible benefits like support, or help with their recruiting efforts.

### **Individual Financial Contributor** ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (10).png>)
### **Individual Financial Contributor** ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (12).png>)

Supports a Collective financially, with a repeating or one-off contribution.

Expand All @@ -117,14 +117,14 @@ An individual who requests payment from the Collective's budget using the [expen

## Non-financial Contributors

### Fiscal Hosts ![](<../.gitbook/assets/fiscal-host (2) (2) (2) (2) (2) (2) (2) (2) (1) (1) (1) (1) (2).png>)
### Fiscal Hosts ![](<../.gitbook/assets/fiscal-host (2) (2) (2) (2) (2) (2) (2) (2) (1) (1).png>)

Supporting Collectives by providing the legal and financial infrastructure needed to accept money and make payments.

### Code Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (10).png>)
### Code Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1).png>)

An individual can contribute with code (software) to an open-source project with a Collective

### Service Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (1) (1) (6).png>)
### Service Contributors ![](<../.gitbook/assets/about\_terminology\_individual\_2019-07-09 (2) (1) (1) (14).png>)

An individual who contributes time or skills to a Collective's mission.
4 changes: 2 additions & 2 deletions collectives/collective-settings/tiers-goals.md
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Expand Up @@ -53,7 +53,7 @@ Currently, only collectives hosted by Open Source Collective can enable payments

You can accept contributions using cryptocurrencies, start by enabling this feature.&#x20;

<figure><img src="../../.gitbook/assets/Screenshot 2022-11-01 at 10.27.28.png" alt="Screenshot of Create Tier modal "><figcaption><p>Creating a new Tier</p></figcaption></figure>
<figure><img src="../../.gitbook/assets/Screenshot 2022-11-01 at 10.27.28 (1).png" alt="Screenshot of Create Tier modal "><figcaption><p>Creating a new Tier</p></figcaption></figure>

<figure><img src="../../.gitbook/assets/Screen Shot 2023-02-14 at 1.32.26 PM.png" alt=""><figcaption></figcaption></figure>

Expand All @@ -63,7 +63,7 @@ Note that contributions are settled (converted) into your currency on collection

You can also create custom tiers on the same page. Click on **add another tier:**

<figure><img src="../../.gitbook/assets/Screenshot 2022-11-01 at 10.27.28 (1).png" alt=""><figcaption><p>Click 'add another tier' to open the create tier form.</p></figcaption></figure>
<figure><img src="../../.gitbook/assets/Screenshot 2022-11-01 at 10.27.28.png" alt=""><figcaption><p>Click 'add another tier' to open the create tier form.</p></figcaption></figure>

A preview of the tier you are creating will appear alongside your the configured settings:

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2 changes: 1 addition & 1 deletion collectives/collective-settings/zero-collective-balance.md
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Expand Up @@ -18,7 +18,7 @@ When emptying the balance for a collective, you have the option of charging the

When these conditions are met, the host admins will see a checkbox on the _Pay expense modal_:

![](<../../.gitbook/assets/image (16).png>)
![](<../../.gitbook/assets/image (16) (3).png>)

#### Dealing with small leftovers

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2 changes: 1 addition & 1 deletion collectives/contribution-flow.md
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Expand Up @@ -48,7 +48,7 @@ This feature is currently in a beta-test phase. If you face any issue or need as

The embed contribution flow is a way to integrate Open Collective on your own website. Visitors will be able to contribute directly, by simply providing an email address.

![Embedded contribution on the website of an initiative](<../.gitbook/assets/image (4) (2).png>)
![Embedded contribution on the website of an initiative](<../.gitbook/assets/image (4).png>)

### General considerations

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2 changes: 1 addition & 1 deletion collectives/events.md
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Expand Up @@ -116,7 +116,7 @@ Fixed amount lets your define the fixed ticket amount (price)&#x20;

Flexible amount lets you define two suggested amounts, a default amount and a minimum amount

<figure><img src="../.gitbook/assets/Screenshot 2022-09-13 at 11.24.21 AM (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../.gitbook/assets/collectives_events_flexible_2022-09-13.png" alt=""><figcaption></figcaption></figure>

#### Available quantity

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8 changes: 4 additions & 4 deletions contributing/design/contribution-guidelines.md
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Expand Up @@ -120,18 +120,18 @@ Every task is linked with the OpenCollective team and the code repository throug

We break down big goals to specific tasks using the following logic:

![](<../../.gitbook/assets/contributing\_design\_design-contributing-guidelines\_breakdown-tasks-2019-07-09 (1) (1) (1) (1) (2).png>)
![](<../../.gitbook/assets/contributing\_design\_design-contributing-guidelines\_breakdown-tasks-2019-07-09 (1) (1) (1).png>)

There are different ways to get in the loop of design-related tasks in GitHub:

1. [**Project Boards**](https://github.com/opencollective/opencollective/projects)

![](<../../.gitbook/assets/7 (1) (2) (2) (1) (1) (1).png>)
![](<../../.gitbook/assets/7 (1) (2) (2) (1).png>)

1. [**Searching for design labels in the complete issue list.**](https://github.com/opencollective/opencollective/issues?q=is%3Aopen+is%3Aissue+label%3Adesign)

![](<../../.gitbook/assets/8 (2).png>)![](<../../.gitbook/assets/9 (2) (2) (1) (1) (1) (1).png>)
![](<../../.gitbook/assets/8 (2).png>)![](<../../.gitbook/assets/9 (2) (2) (1).png>)



![](<../../.gitbook/assets/2 (3) (2) (1) (1) (1) (1).png>)
![](<../../.gitbook/assets/2 (3) (2) (1) (1) (3).png>)
4 changes: 2 additions & 2 deletions contributing/design/understanding-the-design-workflow.md
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Expand Up @@ -24,8 +24,8 @@ In order to achieve this common ground, the design collective has created a **co

The following diagram describes the ideal workflow of a sprint of 10 working days, all the way from planning the sprint to the demo day where the series of design solutions are presented with a public release.

![](<../../.gitbook/assets/2 (3) (2) (1) (1) (1) (1) (1).png>)
![](<../../.gitbook/assets/2 (3) (2) (1) (1) (1).png>)

### Sprint workflow and key players

![](<../../.gitbook/assets/5 (2) (2) (2) (2) (2) (2) (1) (1) (1) (1).png>)
![](<../../.gitbook/assets/5 (2) (2) (2) (2) (2) (2) (1) (1).png>)
6 changes: 3 additions & 3 deletions financial-contributors/organizations/README.md
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Expand Up @@ -17,7 +17,7 @@ An Organization is a profile that represents a company or entity instead of an i

Go to your profile menu (top right) and look for the My Organizations section. Click "**+"**.&#x20;

![User menu - click on "+" to create a new organization](<../../.gitbook/assets/image (45).png>)
![User menu - click on "+" to create a new organization](<../../.gitbook/assets/image (45) (1).png>)

Once set up, you will be able to select your individual or organization profile when making a contribution.

Expand All @@ -33,7 +33,7 @@ Go through the process of contributing to a Collective, and you'll be able to cr

Use the cog icon next to the organization that you want to edit.

![](<../../.gitbook/assets/image (23).png>)
![](<../../.gitbook/assets/image (23) (1).png>)



Expand All @@ -49,4 +49,4 @@ To access your Organization's contributions, go to the Organization's page and c
Sometimes, the **`Manage contributions`** button can be nested inside the **Actions** menu
{% endhint %}

![](<../../.gitbook/assets/image (43).png>)
![](<../../.gitbook/assets/image (43) (1).png>)
10 changes: 5 additions & 5 deletions financial-contributors/payments.md
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Expand Up @@ -70,19 +70,19 @@ If you start the contribution flow (ie. [http://opencollective.com/babel/donate]
Above a certain amount, the system will ask you additional information such as your physical address. This information is required for legal purpose, and stays private.
{% endhint %}

![Guest contribution form](<../.gitbook/assets/image (5) (1).png>)
![Guest contribution form](<../.gitbook/assets/image (5).png>)

### Claiming a Guest Account

There are two ways to claim a guest account:

#### 1. By clicking on "Join Open Collective" on the success page

![](<../.gitbook/assets/image (37).png>)
![](<../.gitbook/assets/image (37) (1).png>)

You'll then get an email to register on Open Collective. Click on the given link and your account will be verified!

![](<../.gitbook/assets/image (21).png>)
![](<../.gitbook/assets/image (21) (1).png>)

#### 2. By signing in

Expand All @@ -100,7 +100,7 @@ Make sure you are logged in, then click on your profile in the top right-hand co

This should open the dropdown menu next to your profile avatar. Click on **Manage Contributions.**

![](<../.gitbook/assets/image (31).png>)
![](<../.gitbook/assets/image (31) (1).png>)

You'll be redirected to a page with all of your recurring financial contributions. Click on the edit button at the bottom of the financial contribution card to update your payment method, amount or cancel.

Expand Down Expand Up @@ -143,7 +143,7 @@ To comply with banking regulations, we may have to ask financial contributors to

While processing recurring contributions, contributors whose credit cards need confirmation will receive an email looking like this:

<figure><img src="../.gitbook/assets/image (1).png" alt=""><figcaption><p>"Verify your credit card" email</p></figcaption></figure>
<figure><img src="../.gitbook/assets/image (1) (1).png" alt=""><figcaption><p>"Verify your credit card" email</p></figcaption></figure>

Click on the "Verify my credit card" button, then you'll be redirected to https://opencollective.com where you may have to sign in with your email address if you're not already. Finally, a prompt with the confirmation page of your bank will appear (the way it will look will depend on your bank):

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2 changes: 1 addition & 1 deletion financial-contributors/receipts.md
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Expand Up @@ -32,7 +32,7 @@ Consolidated Payment Receipts in the settings section only appear after the mont

7\. Use the Download Receipts to download all receipts from a specific time period.

![](<../.gitbook/assets/financial\_contributors\_receipts\_download\_receipts\_2021-06-22 (3) (3) (1) (1) (1) (1) (1).gif>)
![](<../.gitbook/assets/financial\_contributors\_receipts\_download\_receipts\_2021-06-22 (3) (3) (1) (1).gif>)

6\. Use the Search Function to find a specific transaction.

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4 changes: 2 additions & 2 deletions fiscal-hosts/fiscal-host-dashboard/expenses.md
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Expand Up @@ -107,11 +107,11 @@ We're adding warnings about payees to protect Collectives and Hosts from fraudul

These warnings are designed to inform you as to whether you should approve or pay an expense. They are not a part of an enforcible policy within Open Collective but we encourage hosts and Collectives to consider creating and documenting policies as part of their terms or code of conducts if needed.

<figure><img src="../../.gitbook/assets/image (4).png" alt=""><figcaption><p>You'll find the Security Checks with other expense processing buttons.</p></figcaption></figure>
<figure><img src="../../.gitbook/assets/image (4) (2).png" alt=""><figcaption><p>You'll find the Security Checks with other expense processing buttons.</p></figcaption></figure>

You can review the Security Checks by clicking the shield button. This button varies in color following the highest risk level we found in the expense. In the case the expense poses a high-security level, we're also presenting this information as a necessary confirmation before you go to the Pay modal.

<figure><img src="../../.gitbook/assets/image.png" alt=""><figcaption><p>The Security Checks modal.</p></figcaption></figure>
<figure><img src="../../.gitbook/assets/image (3) (1).png" alt=""><figcaption><p>The Security Checks modal.</p></figcaption></figure>

The security checks are categorized in scope and risk level. The categories are:

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2 changes: 1 addition & 1 deletion fiscal-hosts/fiscal-host-dashboard/pending-applications.md
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Expand Up @@ -2,7 +2,7 @@

This section on the dashboard shows all of your current pending applications to join your fiscal host. You are able to see the Title, Admins, Purpose, Application message and Email of the Collective. You can then Approve or Reject their application.&#x20;

![](<../../.gitbook/assets/image (44).png>)
![](<../../.gitbook/assets/image (44) (2).png>)

### Contacting Pending Applications

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2 changes: 1 addition & 1 deletion fiscal-hosts/fiscal-host-settings/policies.md
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Expand Up @@ -16,7 +16,7 @@ Note that, after setting a minimum number of admins **you won't be able to appro

It is also possible to automatically prevent these collectives that have pending admins from receiving contributions with the freeze feature:

![](<../../.gitbook/assets/image (54) (1).png>)
![](<../../.gitbook/assets/image (54).png>)

In this scenario, if you decide to open an exception to a collective that still doesn't satisfy the minimum number of admins, you'll make sure they only start to raise funds after they have enough signed-up admins.

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4 changes: 2 additions & 2 deletions fiscal-hosts/local-tax.md
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Expand Up @@ -24,15 +24,15 @@ Once VAT is set up for a collective, we will start asking the country of residen

If the host is the one supposed to collect VAT (most common case) then you can enable it by going to the Edit section (`https://opencollective.com/{my_host}/admin`) and set your country to a European country. The form will then ask for a VAT number.

![](<../.gitbook/assets/image (16) (2) (2) (1) (1) (1) (1).png>)
![](<../.gitbook/assets/image (16) (2) (2) (1) (1) (1).png>)

Your host is now ready to start accepting VAT. You still need to enable it on a per-collective basis by setting a country and a "VAT setting" for the collective on the collective edit page (`https://opencollective.com/{the_collective}/admin`).

### Enable VAT at the collective level

If the collective has a VAT number and should be responsible for collecting VAT itself, you can enable that by following the exact same steps as before, except that you'll choose the option `Use my own VAT number` on the last step.

![](<../.gitbook/assets/image (16) (2) (2) (1) (1) (1).png>)
![](<../.gitbook/assets/image (16) (2) (2) (1) (1).png>)

## GST (New Zealand)

Expand Down
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