FAQ

General FAQ

• I am having trouble running the samples, what can I do to debug them?
• I receive an error similar to the following, "VirusTotal API request rate limit exceeded. (204)", when invoking a service method.

General

Q: I am having trouble running the samples, what can I do to debug them?

A: The following steps are generally useful for debugging the samples:

• Ensure the prerequisites for the VirusTotal API service have been met.

• Switch from ERROR to DEBUG logging in the samples as shown below:

  # Configure local logger
  logging.getLogger().setLevel(logging.ERROR)

  Change to:

  # Configure local logger
  logging.getLogger().setLevel(logging.DEBUG)

Q: I receive an error similar to the following, "VirusTotal API request rate limit exceeded. (204)", when invoking a service method.

A: The VirusTotal Public API is limited to 4 requests per minute.

See the following page for details on obtaining access to the VirusTotal Private API: https://www.virustotal.com/en/faq/#api-limitation