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18 changes: 5 additions & 13 deletions README.md
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## About

Proudly Serving is a playbook helping local governments build people-centered digital public services.
Proudly Serving is a playbook helping governments build people-centered digital public services.

* [Website](https://proudlyservingbook.com)
* [Manuscript](https://proudlyservingbook.com)
* [Manuscript](https://proudlyservingbook.com/manuscript)
* [Project board]([https://github.com/proudlyserving/proudlyserving.github.io/projects/1](https://github.com/orgs/proudlyserving/projects/2/views/1))
* [Operations](https://docs.google.com/document/d/1JzJrG2J7WzbtGK-A3TgSVCkyXHJJFuqriVn_vIxTj-8/edit?usp=sharing)
* [Calendar](https://calendar.google.com/calendar/u/0?cid=cHJvdWRseXNlcnZpbmdib29rQGdtYWlsLmNvbQ)

## Contribute

How to contribute: [proudlyservingbook.com/contribute](proudlyservingbook.com/contribute)

## Contact

Email: <[email protected]>
* [Wiki](https://github.com/proudlyserving/proudlyserving.github.io/wiki)
* [Contact](https://proudlyservingbook.com/contact)

## License

Proudly Serving is licensed under [Creative Commons Attribution 4.0 International (CC BY 4.0)](https://creativecommons.org/licenses/by/4.0/).
Proudly Serving is licensed under [Creative Commons Zero v1.0 Universal](https://github.com/proudlyserving/proudlyserving.github.io/blob/main/LICENSE).
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#intro: true
chapters: true
section:
#about: true
feedback: true
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---
title: Appoint a product leader
title: Appoint an owner
description: To ensure success of digital products and services, governments must appoint a leader by identifying and empowering a single product owner.
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author: Daniel Soto
icon: fa-solid fa-star
intro: #true
chapters: true
section: Preparation
about: #true
feedback: #true
feedback-link:
launched: true
redirect_from:
- /contents/appoint-a-leader/
- /appoint-a-leader/
- /appoint-a-product-leader/
---

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icon: fa-solid fa-people-arrows
#intro: true
chapters: true
section: Contemplation
#about: true
feedback:
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icon: fa fa-solid fa-bullhorn
intro: true
chapters: #true
section:
about: #true
feedback: #true
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icon: fa-solid fa-door-open
intro: #true
chapters: true
section: Contemplation
about: #true
feedback: #true
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icon: fa-solid fa-people-group
intro: #true
chapters: true
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#intro: true
chapters: true
section: Contemplation
#about: true
feedback: true
feedback-link: https://docs.google.com/document/d/1djOR_dsjulZV4yEZF_RdU7FyVHHzFoDnoH8fCUhLX4U/edit?usp=sharing
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title: Go gov official
title: Go official
description: Government must take every action it can to present itself as official on the internet, whether it’s websites, email or social media. This lessens public confusion about what digital properties and sources are legitimate. It also builds trust in government institutions.
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author: Luke Fretwell
icon: fa fa-solid fa-landmark
intro: #true
chapters: true
section: Preparation
about: #true
feedback: #true
feedback-link: x
launched: true
redirect_from:
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- /go-gov/
- /contents/go-dotgov
---
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title: Make space for strategy
title: Have a strategy
description: Community expectations are rising and people are changing their relationship with local government. Shifts in culture, social justice, and expectation for service requires the public sector to be more strategic to meet increased expectations. This requires strategy, not only in outlining specific programs and policies, but also in governing as a whole.
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author: Zach Ratkai
icon: fa-solid fa-timeline
intro: #true
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about: #true
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title: Innovate with purpose
title: Innovate with intention
description: Government agencies can build a culture of innovation that survives organizational challenges and drives long-term results. Innovation starts with having the right foundation for sustainable, purpose-aligned programs.
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icon: fa-regular fa-lightbulb
intro: #true
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icon: fa-solid fa-note-sticky
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icon: fa-solid fa-certificate
intro: #true
chapters: true
section: Preparation
about: #true
feedback: #true
feedback-link: https://docs.google.com/document/d/1rruJsEF8-E3qTVCv0Giw2mK43HcNS4d7233rgGk9wjw/edit?usp=sharing
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---
title: Share the work
title: Show the work
description: Working in the open makes things better. By sharing what a team is working on, people can follow progress and give input throughout a process rather than at the end. Updates and open collaboration tools help teams, keep momentum, get feedback, build trust and celebrate wins.
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author: Rebecca Woodbury
icon: fa fa-solid fa-check-double
intro: #true
chapters: true
section: Implementation
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feedback: #true
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redirect_from:
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url:
icon: *discord

- name: Twitter
- name: X
url: https://x.com/proudly_serving
icon: *twitter

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icon: *linkedin

- name: Facebook
url: https://www.facebook.com/groups/proudlyserving
url:
icon: *facebook

- name: GitHub
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- Contemplation
- Preparation
- Implementation
- Inspiration
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- title: About
url: /about/

- title: What they're saying
url: /what-theyre-saying/
- title: What they say
url: /what-they-say/

- title: People
url: /people/
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- title: People
url: /people/

- title: What they're saying
url: /what-theyre-saying/
- title: What they say
url: /what-they-say/

- title: News
url: /news/
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img: robbie-barton.png

- name: Rebecca Woodbury, Department of Civic Things
quote: "This project brought so many unique perspectives together, from cities both big and small. The ideas in this book are things you can do today as well as strive for in the longer term. Together, we’ve created an actionable and helpful guide for today’s local governments."
quote: "This project brought so many unique perspectives together, from cities both big and small. The ideas in this book are things you can do today as well as strive for in the longer term. Together, we’ve created an actionable and helpful guide for today’s governments."
img: rebecca-woodbury.jpg

- name: Luke Fretwell, ProudCity
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---
layout: page
title: About
description: Proudly Serving is a playbook helping local governments build people-centered digital public services.
description: Proudly Serving is a playbook helping governments build people-centered digital public services.
permalink: /about/
---

## Purpose

Proudly Serving aims to be an approachable, actionable resource with specific, practical advice local governments can take to make digital services work for everyone.
Proudly Serving aims to be an approachable, actionable resource with specific, practical advice governments can take to make digital services work for everyone.

## Who it’s for

Proudly Serving is for everyone who works in local government, from staff to elected officials.
Proudly Serving is for everyone who works in government, from staff to elected officials.

## How it's organized

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short: "true"
title: "Proudly Serving"
description: Public service in the digital age
about: A playbook helping local governments build people-centered digital public services.
about: A playbook helping governments build people-centered digital public services.
---
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permalink: /license/
---

Proudly Serving is licensed under [Creative Commons Attribution 4.0 International (CC BY 4.0)](https://creativecommons.org/licenses/by/4.0/), so feel free to re-use as you see fit.
Proudly Serving is licensed under [Creative Commons Zero v1.0 Universal](https://github.com/proudlyserving/proudlyserving.github.io/blob/main/LICENSE).
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---
layout: quotes
title: What they're saying
title: What they say
description: What they're saying about Proudly Serving.
permalink: /what-theyre-saying/
permalink: /what-they-say/
redirect_from:
- /what-theyre-saying/
---

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