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[DEVTOOLING-1443] Decommission Guest Chat SDK #1168

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Nov 5, 2025
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[DEVTOOLING-1443] Decommission Guest Chat SDK #1168

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2 changes: 2 additions & 0 deletions resources/sdk/purecloudjava-guest/templates/README.mustache
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# Guest Chat Client - Java

**Feature and SDK deprecation: As of 6.11.2025 - Genesys Cloud no longer support ACD Web Chat v2, which is available to customers via all its corresponding Chat Widget versions. This is further to the deprecation of ACD Web Chat v1, which was announced earlier. As a result, Predictive Engagement will also end support for these legacy web chat versions. For more information, see [Deprecation: Removal of ACD Web Chat (version 2)](https://help.mypurecloud.com/announcements/deprecation-predictive-engagement-support-for-acd-web-chat-version-2/). All existing customers are encouraged to migrate to [Web Messaging and Messenger](https://help.mypurecloud.com/articles/about-web-messaging/). As a result, this is the last version of the Guest Chat Java SDK.**

## Resources

[![platform-client-v2](https://maven-badges.herokuapp.com/maven-central/com.mypurecloud/purecloud-guest-chat-client/badge.svg)](https://maven-badges.herokuapp.com/maven-central/com.mypurecloud/purecloud-guest-chat-client)
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2 changes: 2 additions & 0 deletions resources/sdk/purecloudjavascript-guest/templates/README.mustache
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# Guest Chat Client - JavaScript

**Feature and SDK deprecation: As of 6.11.2025 - Genesys Cloud no longer support ACD Web Chat v2, which is available to customers via all its corresponding Chat Widget versions. This is further to the deprecation of ACD Web Chat v1, which was announced earlier. As a result, Predictive Engagement will also end support for these legacy web chat versions. For more information, see [Deprecation: Removal of ACD Web Chat (version 2)](https://help.mypurecloud.com/announcements/deprecation-predictive-engagement-support-for-acd-web-chat-version-2/). All existing customers are encouraged to migrate to [Web Messaging and Messenger](https://help.mypurecloud.com/articles/about-web-messaging/). As a result, this is the last version of the Guest Chat Javascript SDK.**

## Resources

[![GitHub release](https://img.shields.io/github/release/mypurecloud/purecloud-guest-chat-client-javascript.svg)](https://github.com/MyPureCloud/purecloud-guest-chat-client-javascript)
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