docs: github templates

.github/ISSUE_TEMPLATE/bug.md

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+---
+name: Bug report
+about: Create a report to help us improve
+---
+
+## Description
+
+A small description of the bug, if possible provide a set of bullet points to be more precise.
+
+## Expected vs. Observed
+
+| - | - |
+| --- | --- |
+| **Expected** | The expected state at the end of the repro steps. |
+| **Observed** | The observed state at the end of the repro steps. |
+
+## Repro Steps
+
+1. The first step
+2. The second step
+3. ...
+
+## Environment
+
+| Key | Value |
+| --- | --- |
+| **Device** | |
+| **Operating System** | |
+| **Browser** | |
+| **Instance (URL)** | |
+
+## Screens
+
+A GIF showing how to reproduce the bug and/or a stacktrace, use http://recordit.co/.
+
+Try to embed the gif using `![URL](URL)` that way it's going to be embedded in an inline manner allowing immediate evaluation.

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: false

.github/ISSUE_TEMPLATE/user_story.md

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+---
+name: User story
+about: New piece of functionality
+---
+
+## Rationale
+
+Why are we implementing this feature and what are the key concepts someone must understand to make sense of it.
+It's critical that after reading this section the reader understands *why this feature is relevant for business*.
+
+## Description
+
+What the feature actually is, describes in detail the new functionality. Explaining how it should work from a stakeholder point of view.
+
+## Implementation
+
+How is it being implemented, both in terms of UI/UX design and software development.
+
+### UI/UX design
+
+Provide a brief description about the layout expected for this feature and that it's supposed to work.
+If possible provide some visual information (eg: mockup using [Balsamiq Wireframes](https://balsamiq.com/wireframes/)).
+
+### Software development
+
+Give references and ideas on how this functionality may be implemented and the code areas that are going to be affected by these changes.
+
+## Reference
+
+Links that might be required to complement some of the information above, which might include documentation or other user stories.
+
+## Estimation
+
+| Discipline | Estimation |
+| --- | --- |
+| **UI/UX Design** | X days |
+| **Software Development** | X days |

.github/PULL_REQUEST_TEMPLATE.md

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+| - | - |
+| --- | --- |
+| Issue | https://github.com/ripe-tech/ripe-api/issues/XXX |
+| Dependencies | |
+| Decisions | |
+| Animated GIF | |