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common/prometheus-server: add new alert label incident_group_key #6610

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merged 1 commit into from
Jun 4, 2024

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richardtief
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@richardtief richardtief commented May 30, 2024

Introducing a new alert label that makes it possible to group alerts in ServiceNow by alertname, region and cluster. This ensures that multiple incidents are no longer generated for one alert, which also led to multiple tickets and notifications etc.

Requested by @geisslet

Introducing a new alert label that makes it possible to group alerts in ServiceNow by alertname, region and cluster. This ensures that multiple incidents are no longer generated for one alert, which also led to multiple tickets and notifications etc.
@richardtief richardtief force-pushed the prometheus-alm-relabel-config branch from d019f00 to 0595d63 Compare May 30, 2024 11:33
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If this is needed on Service Now side, ok.

I suppose we should add it to the pre7 chart too, for consistency, no?

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It's only Maia still on the pre7 chart. So no need to do this

@richardtief richardtief merged commit b829a75 into master Jun 4, 2024
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@richardtief richardtief deleted the prometheus-alm-relabel-config branch June 4, 2024 07:37
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2 participants