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Accounts feature process change.md #7333

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6 changes: 4 additions & 2 deletions src/engage/audiences/account-audiences.md
Original file line number Diff line number Diff line change
Expand Up @@ -23,8 +23,10 @@ You can use account-level audiences to accomplish the following use cases:

## Enable account-level audiences

1. Contact [[email protected]](mailto:[email protected]) and provide your workspace ID to have account-level audiences enabled for your workspace. Navigate to **Settings > Workspace Settings > General Settings** to view your workspace ID.
2. Ensure that `group_id` is configured as an identifier in Engage Identity Resolution settings. For more information, see [Identity Resolution Settings](/docs/unify/identity-resolution/identity-resolution-settings/).
1. Contact [[email protected]](mailto:[email protected]) to request the feature. Include the following information in your request:
- Your Workspace ID: Navigate to **Settings > Workspace Settings > General Settings** to view your workspace ID.
- A brief description of your intended use cases for account-level audiences.
2. If your workspace has the feature enabled, ensure that `group_id` is configured as an identifier in Engage Identity Resolution settings. For more information, see [Identity Resolution Settings](/docs/unify/identity-resolution/identity-resolution-settings/).
3. Instrument [group](/docs/connections/spec/group/) calls to send account information to Segment.

## Account-level audience conditions
Expand Down