TTS Provider

components/app/app/models/call_properties.rb

@@ -10,6 +10,7 @@
   :to,
   :from,
   :sip_headers,
+  :default_tts_provider,
   keyword_init: true
 ) do
   def inbound?

components/app/app/models/execute_twiml.rb

@@ -10,6 +10,7 @@ class ExecuteTwiML
   NESTED_GATHER_VERBS = %w[Say Play].freeze
   MAX_LOOP = 100
   SLEEP_BETWEEN_REDIRECTS = 1
+  DEFAULT_VOICE_PROVIDER = "polly".freeze
   DEFAULT_TWILIO_VOICE = "man".freeze
   DEFAULT_TWILIO_LANGUAGE = "en".freeze
   FINISH_ON_KEY_PATTERN = /\A(?:\d|\*|\#)\z/.freeze
@@ -105,10 +106,17 @@ def execute_say(verb)
     answer unless answered?
 
     attributes = twiml_attributes(verb)
+    provider = resolve_voice_provider(attributes["voice"])
 
     twiml_loop(attributes).each do
       say(say_options(verb.content, attributes))
     end
+
+    # call_platform_client.notify_tts_event(
+    #   phone_call: call_properties.call_sid,
+    #   provider:,
+    #   num_chars: verb.content.length
+    # )
   end
 
   def execute_redirect(verb)
@@ -302,4 +310,11 @@ def sip_headers
   def normalize_recording_url(raw_recording_url)
     URL_PATTERN.match(raw_recording_url)[0]
   end
+
+  def resolve_voice_provider(voice)
+    return DEFAULT_VOICE_PROVIDER if voice.in?(["man", "woman"])
+    return DEFAULT_VOICE_PROVIDER if voice.start_with?("Polly.")
+
+    raise Errors::TwiMLError, "Unsupported voice"
+  end
 end

components/app/app/models/outbound_call.rb

@@ -29,6 +29,7 @@ def initiate
           api_version: call_params.fetch("api_version"),
           from: call_params.fetch("from"),
           to: call_params.fetch("to"),
+          default_tts_provider: call_params.fetch("default_tts_provider"),
           sip_headers:
         )
       },

components/app/lib/call_platform/client.rb

@@ -32,6 +32,14 @@ def notify_call_event(params)
       end
     end
 
+    def notify_tts_event(params)
+      response = http_client.post("/services/tts_events", params.to_json)
+
+      unless response.success?
+        Sentry.capture_message("Invalid phone call event", extra: { response_body: response.body })
+      end
+    end
+
     def build_routing_parameters(params)
       make_request("/services/routing_parameters", params: params)
     end

components/app/spec/models/outbound_call_spec.rb

@@ -15,6 +15,7 @@
       "account_auth_token" => "sample-auth-token",
       "direction" => "outbound-api",
       "api_version" => "2010-04-01",
+      "default_tts_provider" => "basic",
       "routing_parameters" => {
         "destination" => "85516701721",
         "dial_string_prefix" => nil,
@@ -46,6 +47,7 @@
           call_sid: "sample-call-sid",
           direction: "outbound-api",
           api_version: "2010-04-01",
+          default_tts_provider: "basic",
           to: "+85516701721",
           from: "2442",
           sip_headers: SIPHeaders.new(
@@ -139,6 +141,7 @@ def build_call_params(params)
       "account_auth_token" => "sample-auth-token",
       "direction" => "outbound-api",
       "api_version" => "2010-04-01",
+      "default_tts_provider" => "basic",
       "routing_parameters" => {
         "destination" => "85516701721",
         "dial_string_prefix" => nil,

components/app/spec/support/call_controller_helpers.rb

@@ -8,6 +8,7 @@ def build_controller(call: build_fake_call, call_properties: {}, **options)
       account_sid: SecureRandom.uuid,
       api_version: "2010-04-01",
       auth_token: SecureRandom.alphanumeric,
+      default_tts_provider: "basic",
       from: "1000",
       to: "85512456869"
     )

components/app/spec/web/api_spec.rb

@@ -33,6 +33,7 @@ module Web
               "account_auth_token" => "sample-auth-token",
               "direction" => "outbound-api",
               "api_version" => "2010-04-01",
+              "default_tts_provider" => "basic",
               "routing_parameters" => {
                 "destination" => "85516701721",
                 "dial_string_prefix" => nil,