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clarified cody services on licensing (#8801)
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amenne authored Mar 29, 2024
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Expand Up @@ -40,7 +40,7 @@ The prospect/customer requires a Sourcegraph.com user account. If an account doe
1. Select the license expiration date. For production keys, this needs to match the end date of the contract itself.
1. NOTE: Licenses expire at midnight of the date selected based on _the timezone of the browser where the license is being generated from_. It is important to consider this as depending on the teammate location and the customer location you may need to actually set the expiration date to lag by a day.
1. Click **Generate license**.
1. If the customer should have **Cody Access** once you generate an active license you are now able to toggle on `Access to hosted Cody Services`. Click Enable when the warning shows.
1. Everything should fill in for you; however if you need to modify the rate limit of chat requests per day or code completions per day you can do so by clicking on the pencil icon.
1. If the customer should have **Cody Access** (either the Cody Enterprise or the Code Intelligence Platform plan) once you generate an active license, from the Enterprise Subscriptions screen, you must toggle on `Access to hosted Cody Services`. Click Enable when the warning shows.
1. Everything should fill in for you; however if you need to modify the rate limit of chat requests per day or code completions per day, or change the allowable model configuration, you can do so by clicking on the pencil icon.
1. Follow our [key sharing policy](license_keys.md#license-key-sharing-policy) for sharing this license key with your prospect or customer. You can link them to the following docs for instructions on where to add the key: [Updating your license key](https://sourcegraph.com/docs/admin/subscriptions#updating-your-license-key)
1. Finally, if this is a new customer, you must map the license key to the Salesforce instance for usage data tracking following [these directions](https://docs.google.com/document/d/12W85VTKLJg2Os74PWADxwOPfpMozB0mUm4Do6fN9dFs/edit?usp=sharing).
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Expand Up @@ -8,6 +8,7 @@ This page explains how to create and maintain license keys for prospects and cus
- [Plans](#plans)
- [Additional Options](#additional-options)
- [License Management Processes](#license-management-processes)
- [Activating Cody](#activating-cody)
- [Prospective Customer Trials](#prospective-customer-trials)
- [Handling multiple instances for a single customer](#multiple-customer-instances)
- [Converting a Prospect to a New Customer](#converting-a-prospect-to-a-new-customer)
Expand Down Expand Up @@ -55,7 +56,7 @@ A license is comprised of the following components, we'll go into each more in d

#### Plans

Different plans have a unique featureset included with them. In some instances you can manually apply additional tags to include additional features (more on this below) but typically simply selecting the plan covers everything you'll need. Most frequently, CEs and TAs will be using the `enterprise-1` plan for all Enterprise customers.
Different plans have a unique feature-set included with them. In some instances you can manually apply additional tags to include additional features (more on this below) but typically simply selecting the plan covers everything you'll need. Most frequently, CEs and TAs will be using the `enterprise-1` plan for all Enterprise customers.

Below is an overview of the **current supported plans** and included features:

Expand Down Expand Up @@ -107,6 +108,10 @@ Apart from the plan, there are a few additional options that can be added to a l

Everything you need for creating and maintaining Cloud instances can be found [here](../../../cloud/index.md#internal-processes-for-cloud-operations).

### Activating Cody

Cody is available with our `Cody Enterprise` and `Code Intelligence Platform` licenses. When you create a license for either of those plans, you must also enable `Access to hosted Cody Services` from the Enterprise subscription page. Here, you can modify the chat and / or code completion limits per day and you can provision access to allowable models. Often, the default are sufficient and you simply need to toggle access on.

### Prospective Customer Trials

For a new Sales-led trial, you'll need to create a _new_ subscription that will be used only for the trial period. (Follow the instructions for [issuing a new license](create-new-license.md) from start to finish.).
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