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Slack warning about private channels. (#34)
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ktkaushik authored Dec 14, 2024
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Expand Up @@ -174,6 +174,10 @@ When managing escalations, only users who have connected their Slack account wit

Both the user and the `@Spike.sh` app must be part of the private channel for it to appear under escalations.

{% hint style="warning" %}
To continue to receive alerts on your private Slack channels, it is important to add the `@Spike.sh app` to those channels. __This step is mandatory__, particularly for escalations configured before 11th December 2024, as alerts will not be delivered without the bot being added.
{% endhint %}

### Private channel visibility in escalations

Once a private channel is added to an escalation, its name is visible only to users who:
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