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docs/volunteering/communication-platforms.md

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+# Communication Platforms
+
+## Slack
+
+Slack is a realtime messaging platform which allows for synchronous discussion
+in channels and threads.
+
+We use it for discussion, though (due to the nature of the platform) it has
+limitations in this regard.
+
+We occasionally announce things via Slack, however anything important will also
+be sent via email.
+
+You can join our Slack by filling in this [google form][slack-signup].
+
+## Mailshots (via MailChimp)
+
+We have a general platform for emailing both volunteers and teams in a one-way
+fashion. This is used primarily for important communications where responses can
+happen via another format (for example call for volunteers for an event, with
+responses via a Google Form).
+
+## Mailing lists
+
+We have some Google Groups mailing lists which are used for higher latency
+discussion and for general announcements.
+
+ * https://groups.google.com/forum/#!forum/srobo
+
+## GitHub
+
+While not strictly a communication platform, considerable discussion about
+things we're working on happens in issues on GitHub. This is the case for our
+[tasks][tasks] list as well as in issues and pull requests in other repositories.
+
+
+[slack-signup]: https://goo.gl/forms/Maq41MHF8CYSRVn83
+[tasks]: https://github.com/srobo/tasks/issues