Update reception process for SR2025 #210
Conversation
| - Boxes to store battery charging kits. | ||
| - Red Lanyards for media consent denials. | ||
| - Copy of the Safeguarding policy | ||
| - Pens |
There was a problem hiding this comment.
Do we want to give them a device for the helpdesk system? Or is it expected they'll just use smartphones?
Also probably a good idea to have paper for writing down notes e.g:
- If helpdesk system goes down, we need to write down who arrived
- If the volunteer coordinator isn't contactable we need to write down what volunteers have arrived
| 4. If there's time, the chaperone can field questions from the team, before heading back to reception to induct the next team. | ||
| 1. Collect the volunteer's name so that this can be passed on to the volunteer coordinator. | ||
| 2. Instruct the volunteer to proceed directly to the rest area and instruct them to get a t-shirt. Inform them that the volunteer coordinator will meet them there. | ||
| 3. Inform the volunteer coordinator, via phone, that the volunteer has arrived. |
There was a problem hiding this comment.
Do we want to cover what to do if the volunteer coordinator isn't available?
Could maybe be going too deep in the details
|
|
||
| ### Confiscating batteries, chargers, and bags | ||
| ### Collecting batteries, chargers, and bags |
There was a problem hiding this comment.
What do we do if they're missing items? Missing kit form or send them to Helpdesk?
There was a problem hiding this comment.
I think pushing people towards Helpdesk makes sense. It's probably a good idea to keep reception moving, and helpdesk will be best placed to tackle this anyway.
I don't believe we've had this issue in the past, but it's definitely one to account for.
|
|
||
| Offer each competitor a bag of swag as they enter. | ||
|
|
||
| ### Team entry/exit recording | ||
|
|
||
| You will have a sign-in/sign-out sheet for team supervisors to record that their teams have arrived, make sure they fill in the details and sign it. | ||
| You will have been provided with access to the competition helpdesk system. One of the things this records is whether teams are present. When a team first arrives each day, please mark the team as arrived in the system. If a teams arrive and leave throughout the day, please update the system accordingly. |
There was a problem hiding this comment.
Without the supervisor actively signing a sheet, I think it might be possible for a team to sneak in without a supervisor. We could do either:
- Tell receptionists to make sure there's a supervisor in their team.
- Add a sign in sheet for the sole purpose that we make sure teams only arrive with their supervisor.
There was a problem hiding this comment.
After discussion with everyone it seems we'll go with option 1.
|
Thanks so much for doing this by the way! The new procedure is much better |
|
|
||
| 1. The team should proceed to their pit (Ushers and Shepherds will be available to provide directions). | ||
| 2. When ready for their first battery, the team should proceed to their nearest helpdesk. | ||
| 3. Helpdesk will perform a safety inspection of the robot and provide the team with a battery when it passes. |
There was a problem hiding this comment.
Note: There aren't any documentation changes in this PR for helpdesk and what they need to do. Are they coming?
This includes a few changes for SR2025: