Use a bookmark with a keyword to open a ticket number in TOPdesk via this
application which finds out the unid
of the ticket to be able to redirect you
to the correct ticket.
Of course, install and use this application inside a venv or container.
$ pip3 install topdesk-redirect
$ FLASK_APP=topdesk_redirect:app flask run
$ pip3 install gunicorn
$ gunicorn topdesk_redirect:app