Add troubleshooting rex timeout due to yggdrasil version

[asteflova]

What changes are you introducing?

Users can now end up with different versions of yggdrasil on their host. This PR adds steps to troubleshoot potential issues and remedy them.

Why are you introducing these changes? (Explanation, links to references, issues, etc.)

This was originally included in #3492 but we should cherry-pick the troubleshooting part to earlier versions, hence a separate PR.

Anything else to add? (Considerations, potential downsides, alternative solutions you have explored, etc.)

More packages should get names as epic as yggdrasil.

Checklists

• I am okay with my commits getting squashed when you merge this PR.
• I am familiar with the contributing guidelines.

Please cherry-pick my commits into:

• Foreman 3.13/Katello 4.15
• Foreman 3.12/Katello 4.14 (Satellite 6.16)
• Foreman 3.11/Katello 4.13 (orcharhino 6.11 on EL8 only)
• Foreman 3.10/Katello 4.12
• Foreman 3.9/Katello 4.11 (Satellite 6.15; orcharhino 6.8/6.9/6.10)
• Foreman 3.8/Katello 4.10
• Foreman 3.7/Katello 4.9 (Satellite 6.14)
• We do not accept PRs for Foreman older than 3.7.

[github-actions]

The PR preview for f133cc5 is available at theforeman-foreman-documentation-preview-pr-3516.surge.sh

The following output files are affected by this PR:

• Managing_Hosts/index-foreman-el.html
• Managing_Hosts/index-katello.html
• Managing_Hosts/index-orcharhino.html
• Managing_Hosts/index-satellite.html

show diff

show diff as HTML

[asteflova]

After/if this gets merged, a reference in the upgrade docs (probably nightly/3.14) would be appropriate. Users might run into the issue on hosts with weak dependencies disabled, a reference in the upgrade guide would hopefully help prevent that.

[maximiliankolb]

Style-wise this LGTM. I wonder if the same applies to all Client OS. If so, I'll check internally if we want to expand the docs for SLES and Debian/Ubuntu in a timely manner.

[asteflova]

Tech review was covered in #3492 where I originally worked on this, so I'll add the label here as well.

[asteflova]

Style-wise this LGTM. I wonder if the same applies to all Client OS. If so, I'll check internally if we want to expand the docs for SLES and Debian/Ubuntu in a timely manner.

Based on #3492 (comment), it looks like it doesn't apply.

[maximiliankolb]

Style-wise this LGTM. I wonder if the same applies to all Client OS. If so, I'll check internally if we want to expand the docs for SLES and Debian/Ubuntu in a timely manner.

Based on #3492 (comment), it looks like it doesn't apply.

for upstream :)

Let me check downstream for orcharhino Clients. Nothing that blocks your PR!

[asteflova]

I'm waiting for a verification on which versions to cherry-pick to. Just to be sure, I'll switch this to draft while that gets resolved.

[asteflova]

I'm adding waiting for code while we wait for packaging PRs.