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Original file line number | Diff line number | Diff line change |
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@@ -58,13 +58,17 @@ The development of the uvdesk community edition is led by the [uvdesk][10] team | |
Features | ||
---------------- | ||
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* Translation Support (Multilingual) | ||
* [Translation Support (Multilingual)][32] | ||
* Unlimited Agents, Group, Team, Customers, Tickets etc | ||
* Agent Privileges | ||
* No limit on the number of Mailbox/Email integration | ||
* Saved Replies for common queries | ||
* Filter based on ticket status, Id, agent, customer, etc | ||
* Block Spam | ||
* [Agent Activity][29] | ||
* [Marketing Announcement][30] | ||
* [Kudos][31] | ||
* reCAPTCHA option | ||
* Standard automated workflows | ||
* Notes for agents | ||
* Custom branding | ||
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@@ -79,7 +83,7 @@ Features | |
* Powerful Knowledgebase/Faq (article, category & folder) | ||
* Ticket types, Multiple Tags | ||
* Email Templates | ||
* [API][16] ([Doc][25]) | ||
* [API][16]-[Doc][25] | ||
* Edit/delete/pinned ticket and thread | ||
* Add a collaborator and much more. | ||
* Check Apps [here.][26] | ||
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@@ -97,7 +101,7 @@ Requirements | |
* **OS**: Ubuntu 16.04 LTS or higher / Windows 7 or Higher (WAMP / XAMPP). | ||
* **SERVER**: Apache 2 or NGINX. | ||
* **RAM**: 3 GB or higher. | ||
* **PHP**: 7.2 or higher and less than 8. | ||
* **PHP**: 7.3 or higher. | ||
* **Processor**: Clock Cycle 1 Ghz or higher. | ||
* **For MySQL users**: 5.7.23 or higher. | ||
* **Composer**: 1.6.5 or higher and less than 2. | ||
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@@ -171,6 +175,17 @@ http(s)://example.com/public | |
After opening your project in the web browser, you will be greeted by the web installer which will guide you in configuring your project. | ||
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##### Run project on localhost (dev mode) | ||
```bash | ||
php bin/console server:run | ||
``` | ||
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**How to clear cache:** | ||
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```bash | ||
php bin/console c:c | ||
``` | ||
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**How to log in as admin/agent:** | ||
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*Below url is the default url for admin/agent login if you have not made any changes for /member prefix.* | ||
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@@ -192,7 +207,7 @@ Docker Runtime | |
Modules | ||
-------------- | ||
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[Available modules](https://store.webkul.com/UVdesk/UVdesk-Open-Source.html) | ||
[Available Modules/Apps](https://store.webkul.com/UVdesk/UVdesk-Open-Source.html) | ||
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Need something else ? email us at [email protected] | ||
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@@ -259,4 +274,9 @@ Support this project by becoming a sponsor. Your logo will show up here with a l | |
[25]: https://github.com/uvdesk/api-bundle/wiki/Ticket-Related-APIs | ||
[26]: https://store.webkul.com/UVdesk/UVdesk-Open-Source.html | ||
[27]: https://support.uvdesk.com/en/blog/prerequisites-mac | ||
[28]: https://support.uvdesk.com/en/blog/prerequisites-centos7 | ||
[28]: https://support.uvdesk.com/en/blog/prerequisites-centos7 | ||
[29]: https://www.uvdesk.com/en/blog/uvdesk-agent-activity/ | ||
[30]: https://www.uvdesk.com/en/blog/uvdesk-marketing-announcement/ | ||
[31]: https://support.uvdesk.com/es/blog/uvdesk-what-is-kudos | ||
[32]: https://www.uvdesk.com/en/blog/language-translation-in-uvdesk-open-source-helpdesk/ | ||
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