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VQConnector-VCC-1.5.9 patch release
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@zeeshanalikhan15 zeeshanalikhan15 released this 05 May 07:54
v1.5.9
01e6caa
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Release Update:

VQConnector-VCC-1.5.9 is a patch release of release VQConnector-VCC-1.5.8. it can only be used where 1.5.8 is deloyed. This release is invalid for deployments updated to release 1.6.0.

- Stop EWT waiter update:

Reason: waiter EWT was being updated on virtualq side. this messed up with callback times
Requirement: stop the EWT update from connector
Solution: remvoed EWT update from virtualQ API update
Ticket: https://virtualq.atlassian.net/browse/CON-123

- EWT and EUT communication to voxtron:

Reason: Whenever a caller linesup on virtualQ it is assigned an EWT. And it was not avaiable on voxtron side.
Requirement: The EWT assigned to caller by virtualQ is needed in voxtron for announcing customer the time when they will be contacted.
Solution: Send EWT and EUT to voxtron via connector. EWt and EUT is now sent in respone to verifycaller comand from voxtron IVR.
Docuementation: https://virtualq.atlassian.net/wiki/spaces/AE/pages/220495937/Voxtron+Connector+-+Technical+Documentation#VoxtronConnector-TechnicalDocumentation-2.VerifyCallerresponse
Ticket: https://virtualq.atlassian.net/browse/CON-77

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