Merge pull request #1479 from vtexdocs/Apps-and-payment-connector-hom…

…ologation-freeze-in-preparation-for-BF-2024

Apps and payment connector homologation freeze in preparation for bf 2024

docs/release-notes/2024-09-26-apps-and-payment-connector-homologation-freeze-in-preparation-for-black-friday-2024.md

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+---
+title: "Apps and payment connector homologation freeze in preparation for Black Friday 2024"
+slug: "2024-09-26-apps-and-payment-connector-homologation-freeze-in-preparation-for-black-friday-2024"
+type: "info"
+createdAt: "2024-10-01T00:00:00.661Z"
+updatedAt: "2024-10-01T00:00:00.661Z"
+hidden: false
+excerpt: "A homologation freeze is a behavior adopted by VTEX in the period before Black Friday to ensure that our platform no longer performs updates, entering a security mode, which allows greater resilience, reliability, and stability for our customers' businesses."
+---
+A homologation freeze is a behavior adopted by VTEX in the period before Black Friday to ensure that our platform no longer performs updates, entering a security mode, which allows greater resilience, reliability, and stability for our customers' businesses.
+
+## How is the freeze done?
+
+We will have a deadline for receiving requests for approval and publication of apps in the App Store and payment connectors in our gateway. Therefore, tickets opened after the deadline will be queued for publishing and updating but will not be updated before Black Friday, November 29, 2024. After Cyber Monday week, our team will resume its regular schedule with periodic request updates.
+
+> ⚠️ The homologation freeze period is also valid for tickets requesting updates to connectors or connectors templates at checkout.
+
+## Homologation security schedule
+
+The homologation freeze dates are:
+
+- Deadline to receive tickets for homologation before Black Friday: October 18, 2024
+- Deadline for homologation: November 14, 2024
+- Normal homologation process resumes: December 2, 2024
+
+## Additional information
+
+The commitment to homologate apps and payment connectors is only valid for official VTEX partners and their specific operating regions.
+
+If the homologation sent within the deadline needs to be changed or fixed by the partner, this adjustment must also be made respecting the limit of our freeze schedule presented above regarding **the homologation deadline** on November 14, 2024.
+
+For more information about the homologation of apps and payment connectors, visit [Submit your app to the VTEX App Store](https://developers.vtex.com/docs/guides/vtex-io-documentation-submitting-your-app-in-the-vtex-app-store) and [Payment Provider Homologation](https://developers.vtex.com/vtex-rest-api/docs/payments-integration-payment-provider-homologation).