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Add global SUPPORT.md tab #2

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36 changes: 36 additions & 0 deletions SUPPORT.md
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# WireMock Support

WireMock is an open source project.
In accordance with the [Apache License 2.0](https://github.com/wiremock/wiremock/blob/master/LICENSE.txt),
in general there is no support or guarantees provided for it.
At the same time, you can get some assistance through WireMock community channels,
and contribute to helping other users too.
There are also vendors that provide commercial support for WireMock.

## WireMock Community

If you’re looking for help or advice,
you can find a community of users and contributors on the WireMock community Slack channels.
Stack Overflow also has many good WireMock questions and answers.

Note that all the community channels are maintained without a Service Level Agreement (SLA).
All responses are provided by community members, and it is a best effort.
Every community member is welcome

- [WireMock Slack](https://join.slack.com/t/wiremock-community/shared_invite/zt-1mkbo0zlx-gxeZdTJ15Kchdt888Fn_1A),
in particular the `#setup` and `#general` channels.
- [WireMock tag on StackOverflow](https://stackoverflow.com/questions/tagged/wiremock)

## Commercial support and consulting

### Priority Support by WireMock Inc

WireMock Inc offers priority support with a guaranteed SLA as part the [WireMock Cloud](https://www.wiremock.io/) Enterprise plan.
You can find more info about WireMock Cloud support plans [here](https://www.wiremock.io/pricing).

[Get in touch with our team](https://share-eu1.hsforms.com/1YSKnSP93Tsig1JoO3lXSawfbdiq) to discuss options or get a demo.

### Other commercial options

Other commercial options are not documented at the moment.
Any company or individual consultant are welcome to submit a pull request and to extend information on this page.