YSP-593: ServiceNow Knowledge Base Syncing #737
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Created multidev environment pr-737 for yalesites-platform. |
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atiddei
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Sep 12, 2024
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In case we need to use this in the future, we now have a way to do this without specifying servicenow specifically.
A byproduct of setting syncSource is that the layout builder items need to be recreated. This is a benefit to us I believe in that we don't need to figure out if it needs updating, we just add a new block with the new content. My only worry is that database data is not being deleted when this happens; I need to look more into this.
Remove the endpoint since it's hardcoded into the YAML.
It seems when migrations happen, they skip the callbacks that items would normally have. In our case, it's not triggering our ai module hook to update. This is an attempt to save them so that it can pick it up.
Marc has written about this, and it looks as if when an item is no longer present in the payload that it gets wiped, which we do not want. So we removed this; more testing needs to be done on the effects of changing the data and how it updates.
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YSP-593: ServiceNow Knowledge Base Syncing
Description of work
ys_servicenowfor user 1 to sync from an endpointkeysmodule based authentication for migrationsys_servicenowto config ignore and enables the module turned off by defaultworkflow_statepassed via endpoint (Not tested yet as there are none to toggle)Functional testing steps:
Todo