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Maintenance: Added a note that customers can't set a priority / fixed README.md #379

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Feb 11, 2025
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Maintenance: Added a note that customers can't set a priority / fixed README.md #379

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2 changes: 1 addition & 1 deletion README.md
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Expand Up @@ -17,7 +17,7 @@ Please see [the Contributing section in this manual](https://docs.zammad.org/en/
* sphinx

```
$ pip install sphinx sphinx-autobuild sphinx-intl sphinx_rtd_theme sphinx-tabs
$ pip install sphinx sphinx-autobuild sphinx-intl sphinx_rtd_theme sphinx-tabs sphinx-version-warning
```

* gettext
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4 changes: 4 additions & 0 deletions basics/service-ticket/settings/priority.rst
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Expand Up @@ -27,3 +27,7 @@ Priority can also be used as a ticket filter when creating

In other words, **consult your administrator**
for details on how he’d like you to use it.

.. hint::
Customers can't set a priority for their own tickets.
For more context, have a look at the `Github-Issue <https://github.com/zammad/zammad/issues/814>`_.
6 changes: 5 additions & 1 deletion locale/user-docs.pot
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Expand Up @@ -8,7 +8,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Zammad User Documentation pre-release\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2025-01-10 12:16+0100\n"
"POT-Creation-Date: 2025-02-11 08:50+0100\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <[email protected]>\n"
Expand Down Expand Up @@ -2353,6 +2353,10 @@ msgstr ""
msgid "In other words, **consult your administrator** for details on how he’d like you to use it."
msgstr ""

#: ../basics/service-ticket/settings/priority.rst:32
msgid "Customers can't set a priority for their own tickets. For more context, have a look at the `Github-Issue <https://github.com/zammad/zammad/issues/814>`_."
msgstr ""

#: ../basics/service-ticket/settings/state.rst:2
#: ../basics/what-is-a-ticket.rst:51
#: ../basics/zammad-glossary.rst:682
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