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Troubleshooting

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zmilla93 edited this page Aug 29, 2024 · 10 revisions

How do I run SlimTrade?

  • SlimTrade is a java program, so make sure you have java installed (Java 8 or newer).
  • Download SlimTrade.jar from the latest releases, then double click to run.
  • If the .jar file doesn't run when double clicked, then right click the jar file, open with, choose another app, and select Java Platform Binary.
  • Check "Always use this app to open .jar files" to allow you to double click the file in the future.

How can I run SlimTrade as an administrator? (Not usually required, but can fix certain bugs)

  1. Download SlimTrade.bat from this link.
  2. Place SlimTrade.bat in the same folder as SlimTrade.jar.
  3. (Optional) Create a shortcut to SlimTrade.bat.
  4. Double click SlimTrade.bat (or the shortcut).

Messages from some players aren't showing up, especially from people with Korean characters in their name.

  • Korea has legal restrictions preventing companies from logging the chat of users online. Their trade messages never appear in POE's client.txt file, so they cannot be parsed by SlimTrade. The issue can only be resolved on GGG's end.
  • If SlimTrade does miss a message that appears in the client.txt file, report the bug here.

Trade message appear, but the response buttons don't work.

  • Run SlimTrade as administrator. See earlier question for instructions on how.

Trade messages are not appearing at all.

  • Make sure SlimTrade is set to POE's client.txt file. Check for correct hard drive and steam vs standalone.
  • Options > General > Path of Exile > Client Path.
  • Steam Example C:/Program Files (x86)/Steam/steamapps/common/Path of Exile/logs/Client.txt
  • Standalone Example C:/Program Files (x86)/Grinding Gear Games/Path of Exile/logs/Client.txt

Can I use a custom font?

  • Yes, SlimTrade loads your system fonts when launched. Restart SlimTrade after installing a new font.
  • When installing a font, use the "Install for all users" option or it won't show up.

I tried everything and things still aren't working correctly.

  • This means the program likely crashed, and the error should be reported.
  • Run SlimTrade from the command line.
  • Repeat the actions that caused the crash to see if any errors are printed out.
  • If so, open a new issue thread with the crash report.

Didn't find your issue? Consider opening an issue thread or joining the community Discord.

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