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Chad Bratton edited this page Nov 25, 2019 · 4 revisions

Alpha employee handbook

Slack

Slack is a required chat tool for the Alpha team. We’ll use it to communicate with each other in a central place.

Expectations

  • Use your Alpha email (do not use your personal email). You will receive an invite in your Alpha inbox.

  • Complete your profile. Help the team get to know you by sharing basic details about yourself. Include your first and last name, followed by your location and personal pronouns in parenthesis, if you’d like. Then add a profile picture, phone number, and a summary of what you do.

  • Enable multi-factor authentication (2FA). You can either set up 2FA through text message (SMS) or an authentication tool such as OKTA.

  • Expect everything you share will be made public. Every word you write, photo you upload, and link you share is entered into a public forum.

Policy Compliance

Users must review, sign and comply with the following GovOps Policies:

  • Acceptable Use
  • Security
  • Privacy
  • Code of Conduct
  • Put signed policies here [LINK TO FOLDER]

Setup

Log into Slack online or download it to your desktop from the following places.

Adding people

  • Only the administrator can add new people.
  • If you would like to add new people, submit a request to add a new user on the #Admin channel.

Removing people

  • Only the administrator can remove users.
  • Staff will be removed when they are no longer working on the project or when they leave state service.
  • Any user will be removed if they abuse or fail to comply with Alpha expectations.
  • If you believe a user is abusing Slack or not acting in compliance with staff rules, please notify the administrator.

Creating new channels

  • Only the administrator can add new channels.
  • The administrator will process and reply to all requests for new channels on the #Admin channel.
  • How to submit a request:
    • Submit a suggested name for the channel.
    • Share your reason for creating the new channel. Clearly show that it serves a new purpose not yet covered by existing channels.
  • Channel naming standards
    • Channels that end with -partner include partners from other agencies.
    • Channels that end with -public may include members of the public.

Channel names & descriptions

#accessibility
Members: All Team Alpha
Purpose: channel for conversation about providing equal access and equal opportunity to people with diverse abilities.

#appreciations
Members: All Team Alpha
Purpose: channel for appreciating and celebrating each other

#general
Members: All Team Alpha
Purpose: channel for conversations or questions meant for the whole team

#learnings
Members: All Team Alpha
Purpose: channel for sharing interesting articles, video or other content to educate and inspire each other and inform our work

#random
Members: All Team Alpha
Purpose: channel for sharing random thoughts or ideas related to our work and team

#twitterfeed
Members: All Team Alpha
Purpose: pulls in tweets and mentions

#userneeds
Members: All Team Alpha
Purpose: channel for all things UX

Joining other Slack groups

  • If you’re invited to Slack workspaces made by government entities or contractors with the government:
    • You may join those workspaces as necessary for your work.
    • Join those workspaces with your government email address and ensure your avatar and profile information are consistent across all Slack workspaces.
  • If you’re invited to Slack workspaces unrelated to your job, you must join those workspaces with a personal email address.

Tips

  • Channels You will find channels on the left-hand side of Slack. They begin with the hash symbol (#). You can join other channels by clicking on the “Channels” link above the list of existing channels

  • Direct messages You can send direct messages to a specific individual or a group of up to nine people. Start a direct message by clicking on the “Direct Messages” link below the list of channels

  • File sharing You can drag and drop files straight from your computer into any channel. Remember not to share sensitive or private documentation. Please add new tips as you learn new things.

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