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Zoom: Instructions for common access problems

Karen edited this page Oct 8, 2022 · 5 revisions

Instructions for common access problems

Problem: Zoom is requesting a verification code that is being sent to the email associated with Zoom account i.e. [email protected]

Prerequisites

  • In order to get a Zoom link, you need to have access to Hack for LA's 1Password. Team Leads can [get added to 1Password] here.

Steps

  • Log into 1Password.com
  • Check to see if you have access to the Zoom Vault. If you don't see it, [request access the Zoom vault] here
  • Open the Zoom vault
  • Find the credentials for the email (i.e. [email protected]), which are stored in the same 1password vault as the zoom login credentials

  • Login to the email address (i.e. [email protected]), copy verification code sent from Zoom and input it where being asked
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