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Troubleshooting

rbran100 edited this page Sep 25, 2014 · 10 revisions

Problem: WSOD (White screen of death)

Solution:

Make sure your php.ini file has

memory_limit = 256M ;

it's necessary to give more run time to the server and php changing also the following values

max_execution_time = 300

make sure your my.cnf mysql settings have 50M or greater for max packet size:

max_allowed_packet=50M

and in apache httpd.conf

Timeout 180

...and then restart your server!

After the installation return to the default values because DOS attack may freeze your server.

Virtual Host name changed after installation then openscholar stop to work

Solution:

People working with loading balacing switch and they installed the openscholar under other VH name

when they change or tranfer it to SSL (https) may find big problems because openscholar deals with

the url due to PURL module.

Openscholar will not work untill you make some changes in some drupal definitions.

The instalation values may be changed in drupal with drush thus if you installed it in http://opencholar.example.edu

root> drush vset purl_base_domain 'https://openscholar.example.edu'

clean cache after this.

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