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Troubleshooting

Jason Kregting edited this page May 11, 2021 · 6 revisions

I have forgotten the password for the VM

If you changed the password on the VM from the default user - osint password - osint then you can still access the virtual machine by following the instructions contained in this blog: https://dannyda.com/2020/01/07/how-to-reset-kali-linux-forgotten-root-password-reset-kali-linux-password-with-single-user-mode/

The OSINT bookmarks are missing from Firefox

When creating a new VM, open Firefox up first before running a system update. The system update will override bookmark settings when Firefox hasn't run.

If you don't wish to create a new OVA you can import the bookmarks from here Trace Labs OSINT bookmarks or you may wish to try OSINT Combine's bookmarks

The virtual machine is running slowly!

Check the following links to increase the amount of resources in the virtual machine so that you can run more applications concurrently.

VMWare: https://kb.vmware.com/s/article/1004059

VirtualBox: https://docs.bitnami.com/virtual-machine/faq/administration/increase-memory/

I can’t install VMWare or VirtualBox on Windows 10.

Windows 10 has a new feature called Credential Guard which stops VMware being installed. You may want to refer to the following Microsoft article: https://support.microsoft.com/en-au/help/3204980/virtualization-applications-do-not-work-together-with-hyper-v-device-g

Intel/AMD Virtualization not enabled in BIOS

You may get an error such as this when trying to power on a virtual machine.

If so, it means you need to enable virtualization in your BIOS. https://www.howtogeek.com/213795/how-to-enable-intel-vt-x-in-your-computers-bios-or-uefi-firmware/

The screen is hard to read.

On high definition monitors the virtual machine may appear to be hard to read. Please refer to this guide: https://www.kali.org/docs/general-use/hidpi/

Failed to import appliance. Code: NS_ERROR_INVALID_ARG(0x80070057)

If you encounter a message in VirtualBox that it failed to import appliance, there is not enough space on the disk. Refer to the VM specs and make sure there’s enough hard disk space.

After importing the OVA in VirtualBox, it quits.

The message below is from an older version of VirtualBox. The current OVA is compatible with VirtualBox version 6.1.16. Update your version of VirtualBox.

VirtualBox error message on Mac OS: “Kernel driver not installed (rc=-1908)"

Note: If you are using Big Sur, VirtualBox is currently not compatible with this OS version. You can download a 30-day trial version of VMWare.

If it is the first time that you are using VirtualBox on your Mac OS, you may encounter this error message when you're setting up your first VM. This means that the privacy settings in your Mac OS is preventing the Virtual Box application from loading. You need to go do the following:
Step 1: Go to the System Preferences > Security and Privacy.
Step 2: Under the General tab of the Security and Privacy settings, you should see text that states "System software from developer "Oracle America, Inc." was blocked from loading.” Click the “Allow” button.

I'm getting an error when trying to use Twint.

You can run the update from the desktop by installing from Github. Use the following command:
pip3 install --user --upgrade git+https://github.com/twintproject/twint

I can't copy and paste from the host OS to the TL VM in VirtualBox.

You need to change the clipboard settings to bidirectional.
Step 1: Go to Settings.
Step 2: Go to General, then click on the Advanced tab.