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Troubleshooting
User issues:
- I set global theme and layout in "Options". Why channel looks different?
- Why media progress bar seems not working in various players?
- After couple of transformations, player doesn't react. What happened?
- I try to download a video and I see only
Loading Java Applet...statement. What to do? - I try to download a video and I've got a wrong link.
Administrator issues:
- My customized library does not work.
- How to easy create an additional theme?
- I want to set my own global CSS for all users.
A: See User Preferences adaptation.
A: Different media-sharing websites use various solutions, so currently progress bar works only with YouTube and Dailymotion players.
A: It's a CSS advanced properties issue. After certain combinations player seems to be blocked. Try back to the default state by clicking backward combination. If you don't remember, just reload player by clicking "Refresh/Fix Player" button.
A: KeepVid engine uses Java applet for creating download links. Go to your browser's proper options and enable Java if you want to download videos.
A: Something went wrong on the server side, just reload channel and try again.
A: 90% of problems with not working library are caused by misusing special characters like ' (apostrophe) in the variables properties. Check all apostrophes and change them to \'. If library script still does not work, get default main.js file and try to change variables one by one - this way you will find which variable causes problems. Also, be very careful if you're adding your own filters to the script - regular expressions are difficult even for advanced programmers.
A: Open one of the URLs in ThemesCSS array in your browser and copy it to the text editor. Try to change various things one by one to see how it works. It's easy even for users who are not familiar with CSS language. You can't broke any channel functionality, you can just make it look ugly ;)
A: Paste your main channel theme file URL to ChannelThemeURL variable. This theme will appear in layout themes as first item - # Channel Theme. But remember, user always can change this theme to its own.
A: You can do it in two ways. First: enable UI_MOTDAutoLogo and set MOTDAutoLogo_Mode to 1. Insert into MOTDAutoLogo_Array your logo URL as first item. Second: disable UI_MOTDDelete and in MOTD Editor just paste HTML code with your logo.