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Product Management Information
The Open Forest effort has strong foundations in product management. As awareness built around the concepts of product management and product ownership there has been interest in gaining an understanding about what is product management. The information here provides insight from multiple sources for those who would like to learn more. Many are familiar with the concept of project management but less familiar with product management. The figure below helps provide context as you learn more!
- Federal Digital.gov Resource for many Product Management Topics
- Federal U.S. Digital Service The Importance of Product Management in Government |
- Federal Product Manager Job Description |
- Federal 18F Product Guide
- Federal 18F Building Product Management Capacity Part 1
- Federal 18F Building product management capacity in government part 2
- Federal Open Forest Product Vision and Roadmap
- Federal 18F Discovery Research Forest Service Christmas Tree
- What is a Product Manager
- Scaled Agile Product Management and Owner Roles
- Scaled Agile Product and Solution Management
- Aha! Product Overview Strategy First
- Aha! Introduction to Product Management
- What People Don’t Tell You About Product Management
- Reflections from a designer turned product manager: 6 unexpected differences
- 6 Guiding Principles for Effective Product Discovery
- PURSUIT: Framework for your next great product idea
- Let's talk about Product Management
If this information is useful and you would like to learn about how to implement product management in your organization check out the Open Forest Scale-up Toolbox. There is information related to how an organization can consider implementing product management and agile principles.
How we work
- Overview
- Onboarding Checklist
- Roles
- Agile Principles
- Skill area heuristics
- Open Forest design system
- Updating Christmas tree content
- Pilot customer response process
- POSS to FLREA Tracking
- Sprint Research Process
- Annual gap analysis process
- Manual accessibility testing process
- Feedback Tool
- Contracting and Task order Information
Technical Information
Past efforts
User Research
- Discovery Research
- Entry points to ePermit (June 2017)
- FLREA discovery sprint (July 2017)
- Law Enforcement Officer discovery sprint findings (December 2017)
- Naming the Open Forest platform
- GitHub repo research brief
- Usability Testing - for Christmas Trees
- Usability Testing - Special Uses (Non-Commercial and Outfitters modules)
- Research Plan - Update Sprint Number (Issue 489)
- Research Plan - Special Use permits evaluation content (June 2019)
- Usability Testing - Special Use permits evaluation content (June 2019)
- Research Plan - Manage User Access (Fall/Winter 2019)
Support
Support Manual
Support Guide for Frontline Staff
- Intro
- Why isn't something working?
- Where do I go to gather my firewood?
- I cannot print my permit.
- I don’t understand how to navigate through Open Forest, or how to purchase my permit online.
- I do not know how to gather firewood.
- I don’t want to purchase my permit online.
- I am not sure about the process to purchase online.
- Pay.gov looks different, is this a real site?
- What am I supposed to do with my permit once it is printed?
- I want to share my experience using Open Forest.