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Blockserver Trouble Shooting

IsabellaRey edited this page Sep 8, 2016 · 8 revisions

Wiki > Trouble-shooting > Blockserver trouble shooting

Issue with the Config repository

Blockserver log shows the following error:

MAJOR: Error creating synoptic PV: Lock at 'C:\\Instrument\\Settings\\config\\NDW1298\\.git\\index.lock' could not be obtained

and the blockserver fails to do things like load configurations. Re-starting the instrument doesn't make the problem go away. We don't know what causes the blockserver to go in this status, but maybe it happens when an un-handled exception occurs while the blockserver is working on the repository (or maybe in parallel).

In at least one case, this issue seemed to be fixed by simply deleting the .lock file indicated in the error message. If the issue persists, do a git status in your local config repository, and if it looks messed up, just delete it and clone it from scratch following the instructions about setting up a configurations directory in the Getting Started page.

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